The nature of our business requires a relationship of trust with our customers. The foundation of that trust is the assurance that we will not misuse information that we receive about customers. The following is our Privacy Statement regarding the collection and disclosure of our customers' personal information. Please note that this Privacy Statement is subject to updates at any time and only the most recently updated statement is applicable. We always will publish the most recently updated statement on this website.
AAA Insurance – The Mielak Group ("TMG") do business in a number of different jurisdictions and this Privacy Statement is not a comprehensive statement of all measures taken and rules complied with in each of those jurisdictions. Certain customer information may be protected by various privacy laws. TMG intends to comply with the privacy laws of the jurisdictions where we do business. Additional Privacy Statements may apply depending on your jurisdiction or customer relationship.
TMG’s sources of information about you
We collect personal information about you from many different sources, including:
• The information you provide on applications or other forms (such as your name, address and Social Security number)
• Your transactions with us, our affiliates or others (such as your payment history and claims information)
• The information we receive from a consumer reporting agency or insurance support organization (such as your credit history, driving record or claims history)
• Your independent insurance distributor (such as updated information pertaining to your account)
TMG’s use of your personal information
We only disclose personal information about our customers and former customers as permitted by law. Generally, this includes disclosures to third parties to effect, administer or enforce your transactions with us, or in connection with servicing your insurance policy. These third parties may include independent insurance producers authorized to sell TMG products, independent contractors (such as automobile repair facilities and property inspectors), independent claims representatives, insurance support organizations, auditors, attorneys, courts and government agencies. We may also disclose your personal information to other financial institutions with whom we have joint marketing agreements. Before disclosing your personal information, we require these parties to enter into an agreement with us that includes a confidentiality provision.
We may also share information about our transactions (such as payment history and products purchased) and experiences (such as claims made) with you within our TMG family of companies. TMG does not sell your personal information to others and we do not provide your information to third parties for their own marketing purposes.
Information about TMG’s web site
The following provisions apply to your use of our web site, aaatmg.com.
We collect personal information (for example, name, address, e-mail address) on our web site only when you voluntarily provide it to us. Only your domain is recognized when you visit our web site; your individual e-mail address is not. The web analytics services TMG uses anonymously and automatically record the date and time you access our web systems and the Internet Protocol (IP) address of the web site from where you came (if any). It may also track the pages you viewed on, or pages or functions you accessed from our web site. These statistics help us to better understand how our web site is being used and what we can do to make them more useful to visitors and users. The information that we collect is used to improve the content of our web site and to improve our service to you and other consumers.
Information sharing and use
TMG does not sell information about you to others. If you only browse our web site and do not supply any information, you will not receive unsolicited e-mail, telephone calls, or other marketing materials from TMG as a result of your visit.
Links to other sites
Aaatmg.com contains links to third party web sites. These web sites are not under TMG’s direct control, and they may collect information about you that TMG does not. We are not responsible for the privacy practices or the content of linked web sites.
Protecting your personal information from unauthorized access
We maintain physical, electronic and procedural safeguards to protect your personal information.
Our employees are authorized to access customer information only for legitimate business purposes.
Your medical information
If any of our companies obtains medical information about you, it is done only in connection with specific claims.
We will not use or share personally identifiable medical information for any purpose other than the administration of your claim or as otherwise disclosed to you when the information is collected.
Changes to this Statement